Effective Date: January 2019

1. Introduction

These Terms and Conditions (“Agreement”) govern the provision of services by Screentime Digital (Pty) Ltd (“Screentime”, “we”, “us”, or “our”) to the client (“Client”, “you”, or “your”). By engaging our services, you agree to be bound by this Agreement.

2. Services

Screentime offers services including but not limited to:
– Brand Strategy and Identity Development
– Digital Marketing Campaigns
– Website and Web Application Design and Development
– Social Media Management
– Search Engine Optimization (SEO)
– Paid Advertising (PPC)
– Content Creation and Copywriting
– Analytics and Reporting

Specific services will be detailed in each project proposal or service agreement.

3. Project Scope and Deliverables

Each project will have a defined scope, including deliverables, timelines, and milestones, as the service agreement outlines. Scope changes require written approval and may incur additional fees.

4. Fees and Payment

– 50% deposit required before commencement.
– Remaining 50% due upon delivery of all agreed deliverables.
– Invoices must be paid within 14 days. Late payments may incur 5% interest per month.
– Additional costs (e.g. stock imagery, third-party tools) require prior client approval.

5. Revisions and Approvals

Two (2) revisions per deliverable are included. Additional revisions will be charged at standard hourly rates. Timely client feedback is required to maintain project timelines.

6. Intellectual Property

– Ownership of final approved deliverables transfers to the Client upon full payment.
– Screentime retains rights to showcase work in portfolios and marketing.
– Third-party materials remain the property of their respective owners.

7. Confidentiality

Both parties shall maintain confidentiality of proprietary or sensitive information disclosed during the project. This clause survives the termination of this agreement.

8. Termination

Either party may terminate the agreement with 30 days’ written notice. The Client agrees to pay for work completed up to the termination date.

9. Limitation of Liability

Screentime shall not be liable for indirect or consequential damages. Total liability will not exceed the total amount paid by the Client.

10. Governing Law

This agreement shall be governed by the laws of the Republic of South Africa. Disputes shall be settled in South African courts.

11. Amendments

Modifications must be in writing and signed by both parties.

12. Contact Information

Screentime Digital (Pty) Ltd
Building 18, Sunninghill Office Park
4 Peltier Drive, Sunninghill, 2191
Email: [email protected]
Phone: 0734021120

13. Force Majeure

Screentime shall not be held liable for any failure or delay due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes, pandemics, or government restrictions.

14. Client Responsibilities

The Client must provide required materials, access, and feedback on time. Delays caused by the Client may impact timelines or incur additional fees.

15. Data and Privacy Compliance

Screentime complies with South Africa’s Protection of Personal Information Act (POPIA) and other applicable data privacy regulations.

16. Refund Policy

Payments are non-refundable once work has commenced, unless otherwise agreed in writing.

17. Dispute Resolution

Parties agree to attempt mediation before taking legal action.

18. Non-Solicitation

The Client agrees not to solicit or employ any Screentime employee or contractor for a period of 12 months following project completion.